Able SC Information & Referrals

What Are Information and Referral Services?

At Able SC, our Information and Referral (I&R) Team is here to help you find the answers and resources you are looking for. Whether you have a disability or not, you can reach out to us with questions about disability-related topics, disability rights, or available community resources. We can also help you connect with the right department or service at Able SC.

Able SC promotes empowerment: the belief that people with disabilities are the best experts on their own lives. Through education, peer support, and collaborative problem-solving, we support self-determination and amplify the voices of people with disabilities. As people with disabilities ourselves, we understand these challenges firsthand, and we are your community here to support you. 

✔️ What We Do

Through peer support and conversation, the I&R Team can:

  • Answer questions about Able SC’s programs and services, and who we are
  • Connect you, as a disabled individual, with the appropriate Able SC department to help you advocate for your rights, access services, make decisions for your own life, and participate fully in society.
  • Answer general questions to families and friends of disabled individuals, employers, service providers, and other community members about disability related topics and the Independent Living Philosophy.
  • Connect individuals with resources and services in the community if other organizations better serve your request.

✖️ Please note that Able SC does not:

  • Provide financial assistance.
  • Provide housing or housing placements.
  • Provide direct personal care assistance (PCA) services.
  • Provide direct transportation services.
  • Provide legal representation.
  • Provide direct crisis help or services.
    • IMPORTANT: Please know that we don’t provide direct crisis services. This means that we do not have an emergency shelter (a place for people to stay for a short time). We also do not have lawyers, police, therapists, or medical workers on staff.
  • Provide case management support.

Examples: We do not fix the problem for you, but we provide information, resources, and tools that may help you solve the problem yourself.

🗒️ How to Get Started

Able SC office hours are Monday–Friday, 9:00 AM–5:00 PM. You can:

  • Schedule an appointment (recommended) to ensure a staff member is available
  • Email us at info@able-sc.org
    • Please email us with your 
      • name, 
      • location (including zip code), 
      • phone number, 
      • and a brief description of how we can assist you.
  • Call us at 803.779.5121
    • If we do not answer your call, it means our team is already assisting others. Please leave one voicemail (or send one email) that includes your name, location (zip code), phone number, email address, and a brief description of how we can assist you.
  • Drop by during office hours (availability not guaranteed, but we will collect your information and follow up as soon as possible). Please note that the best times to drop by are between 10:00 am and 12:00 pm and 1:00 pm and 4:00 pm.
  • After Hours?

We aim to respond within three to five business days. During times of high volume, responses may take longer. Thank you for your patience.